Ecommerce without
the busywork.

Practical AI and automation for Shopify and ecommerce teams.

What We Improve

Behind-the-scenes work
that slows growth.

Product data, customer service and commercial operations connected properly.

Catalogue and Merchandising

Structure supplier data, identify missing information, prepare product content and support merchandising decisions without giving up human control.

Discuss catalogue workflows

Customer Service and Operations

Triage incoming questions, retrieve order or customer context, prepare responses and route exceptions to the right person.

Discuss service automation

Reporting and Commercial Teams

Bring together information from stores, campaigns and internal systems, then prepare clear summaries and actions for review.

Discuss ecommerce reporting

Why Prosper

One team across demand,
store and operations.

The storefront is only half the operation.

Performance marketing context across paid search, social and visibility.

Shopify experience across storefront, catalogue and ecommerce operations.

Bespoke software and integration capability for work that packaged tools cannot handle.

AI added only where interpretation is more useful than fixed rules.

Talk through the bottleneck

Good First Use Cases

One bottleneck.
One baseline.

Start with repeated operational work, not a broad instruction to use more AI.

Product Information Intake

Read supplier spreadsheets, documents and emails, extract product details and prepare structured information for review.

Discuss product data

Customer Service Triage

Classify messages, retrieve order context, prepare draft responses and route refunds, complaints or unusual cases appropriately.

Discuss service triage

Commercial Reporting

Bring together store, campaign and operational information, highlight material changes and prepare management commentary.

Discuss reporting

Use the Simplest Thing That Works

Not every ecommerce problem
needs AI.

Choose the right tool for the job.

Performance Marketing when the problem is acquiring profitable demand.

Smart Collections when product membership can be handled through clear deterministic rules.

Bespoke Software when the problem is a missing integration, workflow or internal interface.

AI when information is unstructured, language varies or useful interpretation cannot be handled through fixed rules alone.

Explore all AI services

Related Capabilities

Use the right
route for the job.

AI is one part of the wider ecommerce stack.

Performance Marketing

When the problem is acquiring profitable demand, it belongs with Google, Meta, SEO or AI visibility work.

Explore performance marketing

Shopify Services

When the storefront, checkout, catalogue or platform needs improving, start with Prosper's Shopify team.

Explore Shopify services

Bespoke Software

When the problem is a missing integration, workflow or internal interface, conventional custom software may be the correct answer.

Explore software services

Smart Collections

When product membership can be handled through clear merchandising rules, deterministic collection logic is more dependable than asking a model to decide.

Explore Smart Collections

Questions

Before we automate ecommerce work.

The best first project is a repeated workflow with meaningful volume and a named owner.

Is this only for Shopify businesses?

Shopify is Prosper's strongest ecommerce platform experience, but individual workflows can also connect to CRMs, finance systems, fulfilment tools, helpdesks, document stores and other platforms.

Will AI publish product content automatically?

It can, but automatic publishing should not be the default. Most early workflows should prepare structured content for review until quality and exceptions are properly understood.

Can AI make merchandising decisions?

It can provide recommendations and organise inputs. Fixed collection rules or human merchandising decisions may still be more appropriate depending on the task.

Does this replace our ecommerce or customer-service team?

The objective is to remove repetitive administration and improve the movement of work, not to make unsupported promises about replacing entire roles.

Can you connect this to our marketing reporting?

Yes, where the relevant platforms and data are accessible. Prosper's performance-marketing team can also help ensure reporting is connected to commercial outcomes rather than isolated platform metrics.

Where should we start?

Choose one workflow with meaningful recurring volume, such as product-data intake, customer-service triage, reporting or wholesale administration.

Less time moving data.
More time trading.

Show us where ecommerce work is getting stuck and we will recommend the most practical route forward.